Privacy policy of NetCero GmbH.
We are happy to welcome you on our website. Below, we would like to inform you about how we handle your data in accordance with Article 13 of the General Data Protection Regulation (GDPR). The entity responsible for the data processing described below is listed in the imprint.
We use PostHog (PostHog Inc., 2261 Market Street #4008, San Francisco, CA 94114, USA) to analyse usage of this website. Processing happens only after you give consent via the cookie banner, and uses the PostHog EU cloud (eu.i.posthog.com) so all data is processed and stored within the EU. We have concluded a data processing agreement (DPA) with PostHog pursuant to Art. 28 GDPR. PostHog processes the following data, among others:
For our CRM, contact forms and demo booking we use HubSpot (HubSpot, Inc., 2 Canal Park, Cambridge, MA 02141, USA, as well as HubSpot Ireland Ltd., Dublin). HubSpot is used in three roles: (1) the HubSpot tracking script to recognise returning visitors, (2) HubSpot Forms to receive contact requests, and (3) HubSpot Meetings to book demo appointments on the /demo page. These features are activated only after you give consent via the cookie banner. We have concluded a data processing agreement (DPA) with HubSpot pursuant to Art. 28 GDPR, including the EU Standard Contractual Clauses. Data processed includes name, email address, phone number, company, the content of your message, IP address, visitor cookie and the time slot you select.
When you submit the contact form, your name, email address, phone number (if provided), company and the content of your message are transmitted to and stored at HubSpot. We use this data exclusively to handle your inquiry. Legal basis is your consent (Art. 6(1)(a) GDPR) and our legitimate interest in responding to you (Art. 6(1)(f) GDPR).
We operate subpages on various social networks. When you access one of our subpages, you use the platform of the respective social network provider, which processes your personal data. Some of these providers provide us with collected data in aggregated form as statistics — for information about how your personal data is processed, please contact the respective provider directly.
On your first visit we ask for your consent to non-necessary cookies via a cookie banner. You can change or withdraw your consent at any time via the cookie settings. We distinguish three categories:
This website is hosted at Hetzner Online GmbH (Industriestr. 25, 91710 Gunzenhausen, Germany) in data centres located in Germany. When you access the site, technically necessary server logs (IP address, date/time, requested URL, referrer, user agent) are produced and stored to operate the site and defend against attacks. We have concluded a data processing agreement (DPA) with Hetzner pursuant to Art. 28 GDPR.
Necessary cookies are processed on the basis of our legitimate interest (Art. 6(1)(f) GDPR). Analytics and marketing cookies as well as the tracking via PostHog and HubSpot only happen on the basis of your consent (Art. 6(1)(a) GDPR, § 25(1) German TTDSG). Data submitted via the contact form or demo booking is processed to respond to your inquiry or to carry out pre-contractual measures (Art. 6(1)(b) GDPR).
PostHog Inc. and HubSpot, Inc. are based in the USA. We use PostHog via its EU cloud (eu.i.posthog.com); processing happens in the EU. HubSpot transfers data to the USA; this is based on the EU Standard Contractual Clauses (Art. 46(2)(c) GDPR) and, where applicable, certification under the EU-US Data Privacy Framework. Hetzner processes exclusively in Germany.
You have the right at any time to access (Art. 15 GDPR), rectification (Art. 16), erasure (Art. 17), restriction of processing (Art. 18), data portability (Art. 20) and to object (Art. 21). Consents given can be withdrawn at any time with effect for the future — either via the cookie settings on this website or by emailing office@netcero.eu.
If you believe that the way your data is being processed violates the law, you have the right to file a complaint with the competent supervisory authority (in Austria: Datenschutzbehörde, dsb.gv.at) at any time.